Hoobeats Children Books

Product Return Policy and Refunds

What is Hoobeats Children Books Return Policy?

You may return most products purchased. Most items may be returned with 30 days of receiving the item. However we are not the original seller so you must contact and/or refer to the main sellers terms for returns individually.

How soon will I receive a refund on a returned item?

Refunds are generally made to the initial card and can take up to Thirty days to credit back. However, some resellers could possibly have different policies regarding refunds, like only giving store credit or gift certificates. Please make reference to the initial sellers refund policy.

Items with FREE Return Shipping

These items usually come with a free return shipping method.

UPS Pickups

As soon as you request a UPS pickup, UPS will send a driver to your address with your shipping label within 1-5 working days. Be certain you've described the defect, damage, or error including that within the returned package. In case the original packaging is still available, return the item in this particular packaging. To help avoid complications with the pickup, remove any used shipping labels which are still on the box.

Cancel Pickup Request

After a UPS pickup is requested, it's not possible to cancel that request until following first pickup attempt has been made. UPS will make up to three pickup attempts. After the first pickup attempt, you may call UPS at 1-800-PICK-UPS (1-800-742-5877) to cancel future pickup attempts. Be sure to have your tracking number handy.


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